Terms of service
Terms of Service
Welcome to Calmsora. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
🛍️ 1. General Information
This website is operated by Calmsora. Throughout the site, the terms “we”, “us” and “our” refer to Calmsora. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these terms.
📦 2. Products & Services
- All products listed on our website are subject to availability
- We reserve the right to modify or discontinue products at any time without notice
- Product images are for representation purposes; slight variations may occur
💳 3. Pricing & Payments
- All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes (as displayed)
- We reserve the right to change pricing at any time without prior notice
- Payments can be made via prepaid methods or Cash on Delivery (COD)
🚚 4. Shipping & Delivery
- Delivery timelines are estimates and may vary due to logistics or external factors
- Delays caused by courier partners, weather, or unforeseen circumstances are beyond our control
- Customers are responsible for providing accurate shipping details
🔄 5. Returns & Refunds
- Returns are accepted only for damaged or defective products
- Requests must be raised within 7 days of delivery
- An unboxing video is mandatory to process any return or refund
👉 Please refer to our Return & Refund Policy for detailed information
❌ 6. Order Cancellation
- Orders once placed cannot be cancelled after dispatch
- We reserve the right to cancel any order due to:
- Suspected fraudulent activity
- Incomplete or incorrect information
- Unavailability of stock
⚠️ 7. Use of Products
- Our products are designed for comfort and support purposes only
- Results may vary from person to person
- Calmsora is not liable for any misuse or improper use of products
🔐 8. Intellectual Property
- All content on this website (text, images, logos, design) is the property of Calmsora
- Unauthorized use, reproduction, or distribution is strictly prohibited
🧑💻 9. User Responsibilities
By using this website, you agree:
- Not to use our products or services for illegal purposes
- Not to attempt to harm, hack, or disrupt the website
- To provide accurate and truthful information
⚖️ 10. Limitation of Liability
- Calmsora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website
- Our maximum liability shall not exceed the value of the product purchased
📩 11. Contact Information
For any questions regarding these Terms of Service, you may contact us at:
🔄 12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.
Final Note
By using our website, you agree to all terms stated above.