Privacy policy
Privacy Policy
At Calmsora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
๐ 1. Information We Collect
When you use our website, we may collect the following information:
๐ง Personal Information
- Name
- Phone number
- Email address
- Shipping and billing address
๐ณ Payment Information
- Payment details (processed securely via third-party payment gateways)
- We do not store your card or payment details
๐ Device & Usage Information
- IP address
- Browser type
- Device type
- Pages visited and time spent
๐ฏ 2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support queries
- Improve our website and customer experience
- Send promotional offers and updates (only if you opt-in)
- Prevent fraud and ensure security
๐ข 3. Marketing & Advertising
We may use your data for marketing purposes, including:
- Running ads on platforms like Meta (Facebook/Instagram)
- Retargeting visitors who have interacted with our website
- Showing relevant offers and products
๐ We may use tools like Meta Pixel or similar technologies to track website activity and improve ad performance.
๐ช 4. Cookies & Tracking Technologies
We use cookies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic
You can choose to disable cookies through your browser settings.
๐ค 5. Sharing of Information
We do not sell or rent your personal data.
We may share your information only with:
- Shipping and logistics partners
- Payment gateways
- Marketing platforms (for ads and analytics)
These partners are required to protect your data.
๐ 6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
๐ 7. Data Retention
We retain your information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
๐งพ 8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
To exercise these rights, contact us at the email below.
๐ฉ 9. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us at:
๐ support@calmsora.com
๐ 10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
โ Final Note
By using our website, you agree to the terms of this Privacy Policy.