Shipping policy
🚚 Shipping Policy
At Calmsora, we strive to deliver your orders quickly and safely across India. Please read our shipping policy to understand how we process and deliver your orders.
📦 Order Processing
- All orders are processed within 24–48 hours of confirmation
- Orders placed on weekends or holidays will be processed on the next working day
- You will receive an order confirmation via email/SMS after placing your order
🚛 Delivery Timeline
- Estimated delivery time: 4–7 business days across India
- Delivery timelines may vary depending on your location and courier partner
👉 Please note: Remote or rural areas may take slightly longer
💰 Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across most locations in India
- Our team may contact you via call or WhatsApp to confirm your order before dispatch
👉 Orders may be cancelled if confirmation is not received
(This helps us ensure faster delivery and reduce fake orders)
📍 Shipping Charges
- Free Delivery is available on selected offers/products
- Any applicable shipping charges will be displayed at checkout
📦 Order Tracking
- Once your order is shipped, you will receive a tracking link via email/SMS/WhatsApp
- You can track your order in real-time using the provided link
⚠️ Delivery Attempts
- Our courier partners will attempt delivery 2–3 times
- Please ensure your phone is reachable and address is correct
👉 If the order is not accepted or remains undelivered, it may be marked as RTO (Return to Origin)
❌ Incorrect Address / Failed Delivery
- Customers are responsible for providing accurate shipping details
- Orders with incomplete or incorrect addresses may be delayed or cancelled
🔄 RTO (Return to Origin)
- If an order is returned due to:
- Customer not available
- Order refusal
- Incorrect address
👉 Future orders may be restricted or require prepaid payment only
📩 Need Help?
For any shipping-related queries, contact us at:
✅ Final Note
We are committed to delivering a smooth and reliable experience. Your cooperation helps us serve you better.